Terms of sale

Last updated: 26 August 2026

1. Scope

These terms govern the purchase of digital products offered on regshelf.com, operated by Michael Rosenzweig‑Steiner, Austria (see Imprint). By completing a purchase you accept these terms.

2. Merchant of record

Orders are processed by Polar Software Inc. as merchant of record. Polar handles the checkout, payment processing, invoicing, and applicable VAT or sales tax, and its own terms and privacy policy apply to the transaction. We deliver the product and provide support.

3. Product and delivery

Our products are digital document templates (e.g. Word, Excel, and PowerPoint files). After purchase you receive a download link by email; delivery is immediate and nothing is shipped physically. Please make sure the email address you enter at checkout is correct.

4. Licence

Each purchase grants the buying company or individual a licence to use, edit, and adapt the templates for internal business purposes, including sharing them within your own organisation and with your professional advisers. You may not resell, redistribute, sublicense, or publicly share the files or substantial parts of them, whether in original or adapted form.

5. Updates

The purchase includes content updates for twelve months from the purchase date. When documents change, we notify you by email and you can re‑download the updated files at no extra cost. After the update window ends, your existing files remain yours to keep and use.

6. Right of withdrawal and refunds

The kit is digital content that is not supplied on a tangible medium. By starting the download you expressly consent to immediate performance and acknowledge that you thereby lose the statutory right of withdrawal (Art. 16(m) of Directive 2011/83/EU; for Austrian consumers § 18 (1) 11 FAGG).

Independently of this, we offer a voluntary fair‑use guarantee: if the kit does not fit your situation, contact us at [email protected] within 14 days of purchase with a short note on why it did not work for you, and we will refund the purchase.

7. No legal advice

The templates and all related content are general regulatory information, not legal advice, and using them does not create a client relationship with a law firm. You remain responsible for verifying that the documents fit your specific situation; where the stakes are high, have them reviewed by qualified counsel.

8. Liability

We are liable without limitation for intent and gross negligence and in cases where liability cannot be limited by law. For slight negligence, liability is limited to breaches of essential contractual obligations and capped at the purchase price. Mandatory statutory warranty rights of consumers remain unaffected.

9. Governing law

These terms are governed by Austrian law, excluding its conflict‑of‑law rules and the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer‑protection provisions of the country of your habitual residence remain unaffected.

10. Contact

Questions about these terms or an order: [email protected].